Frequently Asked Questions

About Our Business

What geographical parts of the Outer Banks does your plumbing service cover?

We service the Outer Banks area from Corolla to South Nags Head.

What plumbing services do you provide? 

Action Plumbing OBX offers a wide range of plumbing services. From service work and new construction to restoration and remodeling projects, we’ve got you covered.
Maintenance, replacements, repairs, and installations are our specialties! Whether you need a new water heater, an ADA-compliant bathroom, or just want to freshen up a kitchen or bath with new fixtures, our professionals can handle the job.

Do you assist with new construction plumbing contracts?

New construction plumbing contracts are some of our favorite projects to be a part of. If you are wondering why you should choose a licensed plumber for your new home or office here are a few reasons you should consider one to install your plumbing system.

How can I request a quote for my plumbing project?

You can request a quote by calling us at 252-441-9992 or submitting a contact form on our website.

Can you help winterize my vacation rental home?

Yes, It gets cold on the Outer Banks, freezing cold! Some folks believe that it is too warm to freeze here, but this is a misconception. It can and does freeze in these areas; that is why we highly recommend winterizing your home for the winter months. We offer winterization services for plumbing systems that can help prevent your pipes from freezing and bursting!

Can you help me repair or replace my water heater?

You do not realize how much you rely on your hot water heater until you run out of hot water. If you are experiencing common signs of water heater breakdown we can help you repair, install, or replace a hot water heater. 
We offer regularly scheduled maintenance routines to keep your system performing optimally and also install tankless water heater models.

How can you help me fix my garbage disposal?

If your garbage disposal is not working, you should turn it off and disconnect the unit from the power source. Then, check the cavity for small objects or other obstacles. Check to see if the breaker is tripped, reconnect the unit, and try running the disposal again.
If these steps do not work, give us a call and we will schedule a quick inspection to tell you the condition of your unit and make recommendations on removal and installation if a new one is needed.
You can also check out these helpful tips and tricks for garbage disposals.

Answers to Common Plumbing Questions & Problems

Why are DIY plumbing fixes a bad idea?

Many times, the plumbing problems you see are only a hint of a much larger problem. If you overlook the root cause, you may be headed for a more serious issue down the road.
Sometimes DIY plumbing projects are best left to an experienced master plumber who ensures that your plumbing system is in top working condition.

Why is my water bill so high?

An unexpected increase in your water bill may be a sign that you have a water leak. Even if you do not see the leak there still may be one!
In the event of a higher-than-average utility bill, schedule an appointment with our plumbing team, and we can come out and check for a leak. If we do not find one you can use these tips to improve your home’s water efficiency.

How do I prevent water damage? 

The best way to prevent water damage is to be on the lookout for water leaks and to receive regular maintenance of your plumbing system. As soon as you notice an issue, call us at Action Plumbing!

What should I do about a burst pipe?  

As soon as you notice the burst pipe, shut off the water at the main valve and turn off the electricity to avoid shock. If your home was built in the late 1970s to mid-1990s your plumbing system may be composed of polybutylene pipes that are prone to failure.

Action Plumbing can help you re-pipe your plumbing system and replace burst pipes.

Why is my faucet leaking?

Faucets leak for many reasons, but corroded gaskets, valves, and o-rings are the most common reasons. Sometimes the entire faucet may need to be replaced in which case we can help you select a fixture and install it in your home.

What can I do about clogged drains and toilets?

A drain snake could unblock just about any stubborn clogged toilet, shower, or bathtub drain. You can use our instructions for snaking your drain to guide your process.
If that does not work, the clog may be too far down the line for you to reach. You can give us a call and our team will come out to assess your clog.

What should I do when my toilet overflows? 

In the event that your toilet overflows shut off the valve located behind the toilet. Then, clean up the water and contact us. There may be more contaminants that could cause your toilet to overflow again.
 In the future to prevent clogged toilets, check out this article on stuff to never flush down a toilet.

What should I do when my toilet runs until I jiggle the handle?

The handle of your toilet may be getting stuck, which leaves the flapper open. Unless the flapper is closed, the water will continue to flow. Tightening or replacing the handle may solve the issue, if not call us!

Why is my toilet leaking?

Toilets may leak for a variety of reasons. If you suspect that your toilet is leaking make sure that it is not only condensation. Check out these other reasons your toilet may be leaking or appear to be.