Polybutylene piping, also known as “poly” or “quest” piping is a plastic piping system used for water distribution systems in houses and some commercial buildings. Popular in the late 70’s through the mid 90’s, this product offered quick, clean, low skill installation. It greatly cut down on building plumbing cost. Turns out, there were problems. A combination of high chlorine, plastic fittings and valves along with poor workmanship led to system failures. Subsequently there was a 950-million-dollar lawsuit which covered system replacement; however, this expired years ago. Many homes were piped with this product along with a variety that was used for the water mains buried in the ground. We have found that homes that were piped up with metal fittings, metal valves, and quality workmanship are a lot less likely to have problems. Houses with the all plastic fittings, cut offs, and below average install practices tend to have multiple issues. There is a solution: re-piping the entire system. Some homes can be done in a day with minor wall/ceiling openings. Others are more complicated and may take several days along with substantial drywall and paint repairs. A site visit is required to determine exactly what kind of system you have and if a re-pipe is recommended, as not all homes with this system have had problems. Any water pipe system can have a leak, the poly system had multiple issues, some of which turn out to be pretty severe.
We offer re-pipe service; typically, we re-pipe approximately 4 to 6 homes a year. The job requires a site visit with a consultation permit and inspections, other contractors may also be needed for instance, a drywall and paint contractor.